Home > Help
Frequently Asked Questions
What is Skritter about anyway?
Why should I use Skritter?
How convenient that you asked that! ;)
Characters.
Skritter is the best way to learn Chinese and Japanese characters, Hanzi and Kanji
respectively (our tag line is "The Write way to learn Japanese and Chinese
characters.")
You should use Skritter to learn your characters for three reasons. First, we use active
study methods. Every time you review a character on Skritter, you are prompted to reproduce
it, and reproduction teaches better and faster than passive methods. Second, Skritter takes
the boredom out of practicing, so reviewing doesn't have to be something to avoid. We've
even had users claiming to be addicted! Finally,
Skritter's spaced repetition algorithm optimizes your study time so that you study less and
remember more characters.
What does Skritter teach me?
Characters (the Chinese and Japanese kind, not the cute kind like our
logo).
Skritter's main focus is the writing of characters and vocabulary words. We also train
tones, readings, and definitions. Those four parts are actively recalled and scheduled
using spaced repetition principles.
What doesn't Skritter teach me?
Skritter's focus is on characters used in the Chinese and Japanese languages (called Hanzi and Kanji respectively). It's great for learning the characters but it's designed to be used with a good teacher or other language learning resources. Skritter doesn't teach you to write sentences with correct grammar but it does give you a good foundation of characters so that you have a vocabulary to build sentences from. So we recommend using Skritter in conjunction with other learning methods, like textbooks, a classes, or going to China or Japan. (Check out our
links page to see other online resources.)
Do I have to write characters with a mouse?
You can write characters with any peripheral: your mouse, touchscreen, a trackball, etc; the recognition works well with any input device. However, to best imitate the action of writing a character, we recommend purchasing a relatively inexpensive
Wacom writing tablet. Wacom Bamboo Tablet prices range from about $55 to $160 but allow you to write more quickly, accurately, and ergonomically, and are top-notch. Read more about them at our
Wacom store.
How much does Skritter cost?
Vocabulary
I'm a beginner. What should I study?
If you are studying with a textbook, you should look for it in our
Textbooks section. If you're doing some other curriculum, you might want to make your own vocab list for it. But if you just want to get started, you should study from our
HSK 1 list. It covers the most common and important vocabulary and we've done a lot of work to put it in a useful order for beginners. The
other HSK lists are also useful for more advanced learners.
Can I make my own vocabulary list?
You definitely can. Go to the
vocabulary page and click on the "
Custom Lists" button, then click the "Make a List" button on the top right corner of the screen. We've just updated the custom list builder, so please give us feedback on how easy it was to use and how it can be improved. If you need help, feel free to
contact us any time.
What is the difference between a published and non-published list?
A published list cannot be edited but is accessible to everyone on the site. Un-published lists are editedable and can only be studied by yourself. Even if a list is published, you can always easily make a new version by remixing it.
Does Skritter support traditional Chinese characters? How many characters does it support?
Our database contains the traditional and simplified forms of over 5700 Chinese characters and 2300 Japanese characters. You can study both Chinese styles at once if you want, or pick one. We also support
Heisig keywords from Remembering the Hanzi/Kanji.
What textbooks does Skritter support?
How can I export my Skritter vocabulary?
You can easily export your vocabulary to plain text and do with it what you would like. To do this, go to the
vocabulary page and click on the second-to-last button
Export, set your preferences, and let Skritter go to work. You can also export just one list's vocab from its
More Actions dropdown.
Will Skritter add duplicate words from multiple lists?
Nope; Skritter keeps track of each vocab item you're studying and all the places it was added from. So add all you like; you won't get duplicates.
Can I personalize my vocabulary definitions?
Yes! While practicing,
click any definition to edit it. You can also check the "submit as correction" box if you want us to review and possibly adopt your edited definition. You can also
submit definitions in other languages this way. There is also a
mnemonics area below the definition that you can add mnemonics or other notes to.
Practicing
What are the keyboard shortcuts?
Tired of clicking the toolbar buttons on the practice page? Use these convenient shortcuts to speed up your practice.
- Left arrow
- : back
- Z or /
- : undo last stroke
- X or .
- : erase
- S or L
- : show
- V or M
- : correct/incorrect
- D or K
- : open and close word popup
- Space, enter, or right arrow
- : next (For pinyin prompts, enter checks input first, then goes next.)
- 1-4 or 6-9
- : input grade and go next (For tone prompts, 1-5 and 6-0 input tones instead.)
- A or '
- : play the pronunciation audio
- Ctrl+Alt+F
- : toggle framerate display
- Ctrl+Alt+D
- : toggle raw squig overlay
What about handwriting shortcuts?
Skritter lets you write many common strokes in one go instead of separating them. Try writing 口, 廴, 阝, 之, and 纟 in two strokes instead of three, 及 in three instead of four, 辶 in two or three instead of four (which we actually don't support at all, oops), combining the first two strokes in 斤- and 卯-style components, 了 in one instead of two, and 女 radicals (when on the side) in two instead of three. By the way, for 女, we allow you to write the horizontal first because it's more convenient, but the correct
stroke order is to write it last.
How can I configure my Wacom tablet for Skritter?
How do I study just X and not Y?
You can choose what you would like to study from the practice navigation page, which you can get to by clicking "practice" on any page.
When you select a list, section, or scratchpad, you will only practice the content from those sources. All other content you have added will be ignored. Practicing everything at once is the recommended practice mode since it mixes all your vocabulary sources and makes the best use of our spaced repetition scheduling algorithm. However, many people just want to study a few words (scratchpad), prep for a quiz from a textbook (section), or focus on one textbook (list).
Sometimes the review bar isn't exact. What gives?
We're aware that sometimes the review bar doesn't display exactly the right number of items to review and we're working to fix this. Even when the items don't line up exactly, they should be pretty close. If they aren't close or you are experiencing a persistent (or better yet: reproducible) review bar bug,
drop us a line. Otherwise we look forward to getting this fixed exactly for you.
Why do I keep seeing words and characters I got right?
This happens because Skritter is trying to force the item into your long term memory, and that takes a while. The best way to stop this from happening is to use the grading buttons (see How can I get the most out of my practice time on Skritter (grading buttons) below). to give Skritter more information about how well you actually know each prompt. Characters and words given a grade of "4" will be studied much less frequently.
How does Skritter choose which items to review?
Skritter uses a spaced repetition algorithm and your individual learning history to figure out exactly what you are most likely to forget next and challenge you on that. Spaced repetition is a really cool way to make your studying more productive and you can read more about it
here.
How can I get the most out of my practice time on Skritter (grading buttons)?
There are three easy ways for you to significantly increase how much Skritter teaches you.
First, be cautious about adding vocabulary and study "Everything" as often as you can. Being careful about adding vocabulary prevents you from becoming overwhelmed, and the study Everything mode always picks the items you were most likely to forget next.
Second, let the percent values in the prompt guide your practice sessions. Below the current prompt on the practice page, you will notice a percent. These numbers range from 0% to 1000% and tell you whether you are over or under-practicing. You want to aim for items that are around 100% due. If you are consistently getting items that are more than 300%, that means for best results you should be practicing more frequently. If you often get numbers well below 100%, that means you should either add more words or practice for less time at regular intervals.
Finally, use the grading buttons to give Skritter more information about exactly how well you know something. To turn on the grading buttons, go to the "Settings" menu on the practice page and turn them on. When the buttons are on, you will be prompted to self-grade every prompt. You do not need to self grade everything as Skritter will still assign a grade like normal, but the buttons are particularly useful for indicating edge cases. Say you know a character really well, mark it as 4 ("too easy") and Skritter will make sure you don't see it for a much longer period of time. Similarly, marking something 2 ("so-so") lets Skritter know to test you again on that character, but not as soon as if you had completely forgotten it. If a word is really tough, you can star it to focus on it later.
Some characters have multiple pronunciations and definitions--confusing, no?
In some characters, different meanings correspond to different pronunciations. In those cases, there will be commas in the definitions corresponding to the commas in the readings. Here's an example: 长 (cháng, zhǎng): "long; length, grow; chief" -- the "long; length" definition corresponds to cháng, and the zhǎng reading means "grow; chief".
Account/Billing
I'm having trouble logging in; help!
By far the most common problem with logging in is a forgotten or mistyped password. Skritter passwords are case sensitive, which means that if you entered "MyPassword" when signing up, you cannot login with "mypassword" or "myPassword"--it must be exactly "MyPassword".
To recover your password, click here and enter your username. An important note about recovering your password is that your user name and display name are not the same. Entering your display name in the password recovery field will not work, you must provide your user name. If you have forgotten your user name, check your email for our "Welcome to Skritter" email which includes your registered user name.
How do I change what language I'm studying?
Click on the "lang" link on the top right of the screen, directly left of the "login/logout" link, and select from the drop down menu which language you would like to study. You can also choose a
different source language, where definitions in that language will appear instead of English ones where available.
I'm going to go on vacation. Can I pause/suspend my account?
Not currently, but if you
contact us, we can extend your account for the time you haven't used it--we don't want to waste your money! You should also
start overpracticing (stop adding new words) so that you can get ahead on your reviews and not have as many waiting for you when you return.
I would like to stop using Skritter. How do I delete my account?
If you are still being billed, go to your
Account page and click on the "cancel subscription" link under the billing header. You might also want to unsubscribe from our newsletter (next question). Once you have done these two things your account is effectively deactivated.
How do I unsubscribe from the newsletters?
Go to your Account page, click on
general settings under the "Profile" header, and uncheck the box titled "Receive site updates by email".
Progress
How is my retention rate calculated?
If you took a quiz on everything you've added to Skritter, your retention rate would be your score, with 95% being a good target. Currently, it also weighs characters, tones, words, etc., equally, although that may be a source of error if you're better at one than another. You can learn more about it at
SuperMemo, or in
this blog post's comments.
The number of items Skritter says I've learned went down. Why?
This is probably just due to the changing of weeks. By default the progress page is set to display weekly data, so whenever the day changes (at 4 am your time--you filled out your
timezone information correctly, right?), another day will drop out of view. But don't get down! If you'd like to see a larger sample, just hover over the word "Week" underneath the "Progress Viewer" title and select either "Month" or "Year."
Is there any way to find part-specific progress (characters, tones, definitions, etc)?
Coming Features
iPhone/iPad/iPod/Android/mobile version
We get asked about this a lot, and we would love to have an app on a mobile platform. Seriously, what could be better than practicing a few characters with a touch screen during your downtime, waiting in the dentists office, waiting for the subway, etc? Unfortunately, Skritter is written in Flash and as of spring 2010, Apple has blocked Flash in the App Store. We will be trying to find a way to make this happen.
Android devices are getting native Flash support in the Android 2.2 OS (Froyo). We'll be working to optimize Skritter for this platform, and things are looking very promising for that. We likely won't make a native Android app, because the web app with Flash is going to satisfy.
It would help to have example sentences. Are they coming?
Yes, and they're coming soon. We found a really good source for them, now the only thing between us and example sentences is some logic for selecting the appropriate sentence for a given prompt.
Languages
How can I read/type characters on Windows?
What about on Mac OS X?
There are many resources for this over at
[chinese mac] for Chinese and
here for Japanese.
Can I study characters using non-English definitions?
Yes! You can select one of English, Russian, German, Italian, French, Spanish, Chinese, or Japanese as your base language using the lang menu in the upper right. Any definitions that have been translated will then show up. Words not yet translated will show up in English still. This currently only affects vocab definitions, not the site interface. You can help by editing the definitions into a language you can speak--after we review your submission, your translation will be available to everyone using that language.